TERMS AND CONDITIONS of service

These terms and conditions listed constitutes an agreement between you and Trash Bin Kings LLC (and its affiliates, collectively, “Trash Bin Kings,” “we,” or “us”). By using Trash Bin Kings services, you acknowledge and accept these Terms and Conditions of Service, the Privacy Notice, the Recurring Payment Terms, and all other applicable policies, terms, and rules posted on the Trash Bin Kings website (collectively, this “Agreement”). If you do not accept the terms outlined, you may not utilize Trash Bin Kings services.

Service Agreement
By subscribing to Trash Bin Kings LLC, you agree to allow Trash Bin Kings to provide trash bin management services at the specified address. This is a subscription-based contract requiring advance payment for selected service periods (monthly, 6 months, or annually).

Definitions

• “Trash Bin Kings” refers to our trash bin management services, including access to our website and other associated services.
• “Helpers” are individuals employed or contracted by Trash Bin Kings LLC to carry out trash bin management services.

Property Access
By subscribing to Trash Bin Kings services, you authorize our team to access the designated property for the purpose of removing and returning waste and recycling bins. You confirm your right to authorize such access and agree to ensure unimpeded access on scheduled service dates. Trash Bin Kings is not obligated to provide service or refund in cases where access is obstructed.

Service Parameters
Trash Bin Kings will retrieve your bins the day before your designated trash collection day between 12 p.m. and 3 a.m. and return them to the original storage location after pickup. For a flat fee, Trash Bin Kings will service one waste and one recycling bin per week (or as requested in the on-demand period). Bulk items or waste outside the bins are not included in the service.

Bin Access Requirements
To ensure service, you must provide access to your bins and share gate codes, lock combinations, and other necessary permissions for our team. Should access be restricted, Trash Bin Kings reserves the right to withhold service without issuing a credit or refund.

Pricing
You agree to pay Trash Bin Kings the on-demand or recurring subscription fee plus applicable payment processing fees. Effective as of October 31, 2024, the base monthly fee is $45.00, with applicable processing fees. We may adjust service fees at our discretion with a two-month advance notice, allowing you the option to cancel if you do not agree with the new fee.

Billing and Payments
Billing occurs on your sign-up date and recurs monthly to ensure uninterrupted service. Services will renew unless canceled by written notice to contact@trashbinkings.com, with a one-month advance notice required (or two months for special volume pricing).

Pets and Vehicles
Trash Bin Kings is not liable for damage caused by vehicles or pets to bins or property. The homeowner is responsible for securing pets and ensuring that bins are accessible.

Customer Satisfaction
We aim for complete customer satisfaction. If a service issue arises, you must notify us within 24 hours for prompt resolution.

Service Modifications
Trash Bin Kings may modify or discontinue any service component at its discretion. Continued use after changes are effective constitutes acceptance of updated terms.

Short-Term Rental Liability Clause
For properties used as short-term rentals, Trash Bin Kings is not responsible for HOA fines or penalties arising from improper bin use or management. Compliance with HOA guidelines is the responsibility of the property owner.

Disputes and Arbitration
Any dispute relating to this Agreement or Trash Bin Kings is subject to binding arbitration, governed by applicable law, with additional conditions as detailed in Trash Bin Kings Conditions of Use.

Recurring Payments Terms
By enrolling in a Payment Plan, you authorize Trash Bin Kings to charge your specified Payment Method upon renewal of service. Trash Bin Kings may utilize an account updater service for updated payment information if provided by your payment issuer.

Cancellation Policy
Cancellation requests must be submitted in writing to contact@trashbinkings.com, one month in advance. Special volume pricing plans require a two-month advance notice for cancellation.

Messaging Terms & Conditions
By opting into text messaging, you agree to receive automated messages regarding Trash Bin Kings services. Standard messaging rates apply. Reply “STOP” to unsubscribe. For assistance, text “HELP” or email contact@trashbinkings.com.

This Agreement may be updated on our website, with continued use after posting signifying acceptance of the revised terms. For additional assistance, contact Customer Service at contact@trashbinkings.com or text 725-999-9190.