Effective Date: October 2025
Welcome to Trash Bin Kings (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide to us when you use our website, services, and other interactions. By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information from or about users of our website and services, including:
1.1 Information You Provide Directly
- Contact Information: name, email address, postal address, phone number, billing address.
- Account Credentials: username, password, account settings.
- Payment Information: payment card data, billing information (processed via third-party payment processors).
- Service Details / Usage Requests: service address(es), schedule preferences, waste pickup requests, etc.
- Communications: when you contact us (via email, support, chat, etc.), we may keep record of your communications and related metadata.
1.2 Automatically Collected / Usage Information
- Log Data: such as IP address, browser type and version, pages visited, time stamps, referral URLs, device identifiers, operating system, etc.
- Usage Metrics: how you interact with our website and services, including features used, clicks, and session durations.
- Cookies & Similar Technologies: we may use cookies, web beacons, tracking pixels, local storage, and similar tools to collect usage information and preferences.
- Location Data (if enabled): approximate or precise location (if you permit us to collect this via a mobile or web device).
1.3 Third-Party / External Sources
- Service Providers / Partners: We may receive information about you from third parties (e.g. data aggregators, marketing partners) consistent with applicable laws.
- Publicly Available Sources: information from public databases, social media (if you link or permit access), or other public sources.
2. How We Use Your Information
We use the information we collect for various business and operational purposes, including:
- To provide, operate, and maintain our services
- To process transactions and manage billing
- To respond to your inquiries, support requests, and provide customer service
- To send you updates, notifications, confirmations, reminders, or promotional content (unless you opt out)
- To personalize your experience, tailor content, and deliver relevant offers
- To analyze usage, trends, and performance, and improve our website and services
- To prevent fraud, detect security threats, and enforce our Terms of Service
- To comply with legal obligations, resolve disputes, and protect our rights, property, or safety
3. Sharing & Disclosure of Information
We may share or disclose your information in the following circumstances:
- With Service Providers & Vendors: who perform functions on our behalf (e.g. payment processing, hosting, analytics, marketing) under confidentiality agreements
- With Business Partners / Affiliates: where relevant for joint offers or services, subject to data sharing and protection safeguards
- For Legal and Safety Reasons: to comply with applicable laws, court orders, or governmental requests; to detect or prevent fraud or illegal activity; to protect rights, property, or safety of users or the public
- In Business Transfers: in connection with a merger, acquisition, sale of assets, or restructuring (your data may be among transferred assets)
- With Your Consent / at Your Direction: when you explicitly permit or request such disclosure
We do not sell or rent your personal data to third parties for their direct marketing, unless you consent (or as required by applicable law).
4. Cookies, Tracking & Advertising
- We and our partners may use cookies and similar tracking technologies to collect information about usage patterns and preferences, to support analytics, advertising, and site functionality.
- You may manage or disable cookies through your browser settings, but some features of the site may not function properly if cookies are disabled.
- We may also use third-party advertising networks or analytics services (e.g. Google Analytics), which may collect data about your visits across websites.
- If we or third parties display ads (e.g. retargeting), these may be based on your browsing history or interest signals, respecting applicable opt-out mechanisms.
5. Data Retention & Deletion
- We retain personal information only for as long as necessary to fulfill the purposes set out in this policy, or as needed to comply with legal, accounting, or reporting obligations.
- When no longer needed, we will delete, anonymize, or aggregate your data.
- You may request deletion of your account and personal data (subject to legal or contractual restrictions).
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is fully secure, while we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Access / Portability: request a copy of data we hold
- Rectification: correct incomplete or inaccurate data
- Deletion / Erasure (“Right to be forgotten”)
- Restriction / Limitation of Processing
- Objection / Opt-Out: to certain processing (e.g. direct marketing)
- Withdraw Consent where processing is based on consent
- Opt-Out of Non-Essential Cookies / Tracking
We will respond to requests in accordance with applicable law, potentially after verifying your identity.
8. Contact & How to Reach Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us:
Trash Bin Kings
Email: contact@trashbinkings.com
Phone: 725-999-9190
If you believe we have violated your rights or mishandled your data, you may also lodge a complaint with your local data protection authority or regulator (e.g. state attorney general, supervisory authority).
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Effective Date.” In cases of material changes, we may provide notice (e.g. via email or prominent banner). Your continued use of our services after changes constitutes acceptance of the revised policy.